Welcome to the Burts Bees Hive Helpers Program

Hi there and welcome to Hive Helpers! Hive Helpers is a recently launched program designed by Burt's Bees to allow you to try our products for FREE, sometimes before anyone else even knows about them, in exchange for your honest reviews and feedback. You were invited because people on Burtsbees.com trust your opinion and value your honesty, and we want to give you a chance to share some more. As a Hive Helper, you'll be periodically invited to choose products to sample at completely no cost to you. Pretty cool deal, right?

When a product is not yet available to the general public, your opinion will be among the first we receive. In that case, we'll save your reviews and post them on Burtsbees.com once the product is available there.

Burt's Bees does not influence the opinions of Hive Helpers Members, nor do we modify or edit reviews. All reviews collected through this program will be labeled as such on Burtsbees.com.

See Additional FAQs

Why does this program exist?

Your opinion is valuable. We care about what you have to say about our products, and so do our other customers. When we receive honest feedback, everybody wins. The Hive Helpers program allows our most trusted reviewers to provide honest and unbiased feedback on Burtsbees.com regarding our new or existing products.

How do I become a member?

Membership is granted to Hive Helpers on an invitation-only basis. We seek customers (like you!) who enjoy sharing their opinions and sentiments about the products they use. Thus, Hive Helpers Members are selected based on criteria such as how many reviews they've written on Burtsbees.com in the past, involvement in one of Burt's Bees's trusted digital communities, and our current membership capacity.

As a member, do I have to write reviews to stay in the Hive Helpers Program?

Yes. Authentic reviews are very important in helping our shoppers make buying decisions, and we want to generate even more honest reviews for shoppers to consider. Therefore, members are expected to review at least 75% (3 out of 4) of the free products they receive to retain their Hive Helpers Member status.

Do members have to write positive reviews to participate?

No. We expect our members to write unbiased, honest and authentic reviews. All Hive Helpers reviews will be posted on the Burtsbees.com's product detail page unedited, regardless of whether they are favorable or not provided they follow Burt's Bees's Review Writing Guidelines.

Do Hive Helpers members get paid for writing reviews?

No. Members are not paid to participate in the program or to write reviews. There is no pressure or expectation to write positive reviews, and negative reviews do not affect membership in the program.

Are reviews collected through the Hive Helpers Program labeled differently online?

Yes. To ensure authenticity, any review gathered through this program is labeled when it is displayed on Burtsbees.com.